JT’s Rising Customer Experience Super Star

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Pippa (27) makes the list of ‘Rising Customer Experience Super Stars’ compiled by the CX Network, the leading online resource for senior customer experience, service, insight, digital and marketing decision makers.

The global list includes professionals from as far afield as Russia, the United States and the Philippines. Pippa is responsible for collating all customer experience data at JT, ensuring that JT’s high standards of customer service are maintained. She is also central in helping deliver the company’s overall customer experience strategy as part of JT’s dedicated customer experience team and helping to ensure that it extends to every part of the business.

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