Swedish furniture retailer Ikea has announced that one of its gas hobs sold in the UK must be repaired because its carbon monoxide (CO) emissions are above EU-allowed limits.
Ikea urged customers to stop using the rapid burner in the upper right corner of any version of the Eldslaga hob bought before January 1 this year.
It described the recall for repair as a “precautionary measure” and said there was no elevated risk of fire or explosion and there had been no reported incidents.
PRODUCT RECALL FOR REPAIR: IKEA is conducting a recall for repair on all ELDSLÅGA gas hobs purchased before January 1st 2018, due to CO emission above EU limit levels. We apologise for any inconvenience this may cause. For more info visit https://t.co/8lu0l5saR8. pic.twitter.com/3Kuzy6r4If
— IKEA UK (@IKEAUK) April 24, 2018
The retailer has asked customers to contact its customer service team to book a home visit by a technician to repair the fault, saying a receipt is not needed and it would do its “utmost” to minimise the waiting time.
It said the fault was due to human error which resulted in the wrong gas injector installed, leading to CO emissions above EU limits.
The recall follows an investigation by the Belgian market surveillance authorities.
The model was sold in 22 European countries.
Ikea apologised for “any inconvenience this may cause”.
