THREE HSBC cash machines will be removed from St Helier following a ‘significant decline’ in usage, according to the bank.
ATMs operated by HSBC at Roberts Garage Springfield, Elizabeth Terminal and Jersey Hospital will no longer be accessible to Islanders.
One cash machine in Guernsey is also due to be removed.
A spokesperson for HSBC sought to reassure Islanders that the removal was necessary, saying: ‘Before making the decision to remove the ATMs, we carried out a thorough review of our machines across the islands. The impact assessment revealed a significant decline in usage.’
The statement continued: ‘The reduction in usage corresponds with the growing preference that customers have for contactless and digital payment methods.’
The move comes after HSBC announced that it would also close two of its branches – Halkett Street and Five Oaks – in January and August next year.
The bank’s interim head of wealth and personal banking said those closures were due to a preference to bank digitally, a lifestyle choice he said was accelerated by the pandemic.
Jersey Post also recently announced the closures of some of its post offices in Coop stores, which lead to concerns that vulnerable Islanders, including the elderly, would be left isolated or struggling to use the services.